Infinite Insights, Endless Possibilities
AKSA Research helps companies, agencies, and institutions understand consumers, markets, competitors, products, and service experiences through reliable research and actionable insight.
Trusted across industries
We support research across industries where consumer behavior, service quality, market movement, and competitive decisions matter.
2023
Tupperware
Tupperware innovation design, respondent targeted for people using tupperware in Indonesia
2023
Telkomsel
Telkomsel product development, respondent targeted for IndiHome users with various category
2023
Nestle
Nestle infant nutrition, respondent targeted Mother with infant.
2021
Foton
Indonesia auto market, respondent targeted male and female with various category
2023
Google US, respondents targeted android user for customer and prototype concept test
2020
Dongfeng
Indonesia SUV market, respondent targeted male & female with various category
Smart research solutions, tailored for your decisions.
From product testing to customer experience, we design research that helps you understand what matters, why it matters, and what to do next.
Research experience across real business challenges.
Our work helps clients validate ideas, improve experiences, understand behavior, and make better market decisions.
FMCG Product Test
Evaluate product acceptance and preference against competitors.
Central Location Test
Method
Consumer Behavior
Explore consumer response and communication relevance.
IDI with Eye Tracking
Method
Shopper Behavior
Explore shopper preference and shelf decision behavior.
FGD & Product Test
Method
Research technology in action.
We use digital tools to improve research quality, speed, monitoring, and reporting.
CATI
Structured telephone interviews for efficient and controlled data collection.
Online Mystery Calling
Evaluate phone-based customer service using structured scenarios and documentation.
Web Reporting
Monitor research progress and findings through accessible digital reporting.
Online FGD & IDI
Online Survey & Diary
The right method for the right question.
We combine qualitative, quantitative, hybrid, and technology-enabled methods to capture evidence from the right audience.
Measure what, how many, how often, and how strongly.
Combine online and offline methods to improve reach, speed, and depth.
Understand why people think, feel, choose, reject, and behave.
Capture real service experience and actual behavior in the field.
Research coverage across Indonesia’s key markets.
Our field team supports studies across urban, rural, and emerging market contexts in Indonesia.
Built for Market-Critical Decisions.
Product testing, preference, packaging feedback, and acceptance.
Customer satisfaction, banking behavior, and service evaluation.
Digital satisfaction, usage behavior, product development, and competitor insight.
Buying journey, product evaluation, market insight, and service experience.
Healthcare usage, product perception, and expert interviews.
Community behavior, citizen experience, and policy insight.
Led by researchers, operators, and strategists.
AKSA Research brings together experienced professionals in market research, field operations, business consulting, digital innovation, and consumer insight.
Ferial Fahri
Business & Operational Director
Indriany Ameka
Research Director
Andrean Martdiansyah
Field Manager
Desi Nur Susilawati
Finance Manager
Depi Nurjanah
Research Manager
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Bandung, West Java, Indonesia